How do I order from Vexa Card?
Choose a product or top-up package, add it to your cart, complete your details, and select a payment method. After checkout, you can track the order from your account.
How do I receive digital codes?
When the code is available and the order is fulfilled, it appears inside your order details. A notification or email may also be sent depending on store settings.
How do game top-ups work?
Select the game and package, then enter the required details such as Player ID or Server ID depending on the game. Some products may require player verification before adding to cart.
What if I enter the wrong Player ID?
Please verify all details before payment. If there is a mistake, contact support immediately with your order number.
What payment methods are available?
Available payment methods appear during checkout based on the methods enabled in the admin panel, such as online payment, cash on delivery, or reseller wallet where available.
How can I track my order?
You can track orders from your account page or from the order tracking page using your order number and contact details.
Is the website secure?
We use security controls to protect accounts and orders. Sensitive card data is not stored on the website, and online payments are handled by secure payment providers when enabled.
How do I contact support?
You can contact us using the footer contact details or WhatsApp if it is enabled on the website.